Intelligent Call Features

We provide business with intelligent numbers packed with features and functionality which will blow you away!! Give your business a true national presence and allow the technology to manage your inbound calls.

Web Management & Reporting
Manage all of your numbers and call features through a secure web based portal, allowing you to make immediate changes anytime, anywhere. View real-time reports and statistical information on incoming call activity to monitor marketing response and how calls are being handling.

IVR Auto Attendant
Manage inbound calls with an automated reception service allowing callers to choose the person or department they need. Built around your business, this flexible service gives an incredible first impression of your company and gives you complete control of your inbound calls.

Call Queue
We all know our callers hate hearing engaged tones when they call in, we can queue your callers within the telephone network , the system then out-dials every 10 seconds and will automatically connect callers as lines become free.

Call Recording
A network-based call recording solution that can be used across various sites, including home workers, allowing you to recorded calls at will direct from your web portal.

Time & Date Plan
Allows you to set your opening hours and deal with callers appropriately at different times, such as routing to alternate locations, a mobile or to voicemail when closed.

Hunt Group
Calls can be routed to a number of pre-defined destinations in turn until the call is answered or a voice2email has been recorded, meaning you will never miss a call.

Multi-Phone
This services allows up to seven phones, system based or mobile to ring at the same time until the call is answered, making it an ideal feature for business’s running a home working operation or multi-site organisation.

Mid Call Transfer
Transfer an answered call to another location from any telephone without having to pay for the cost of making a second call.

Voice2Email
A voicemail service, recording messages and converting them into a WAV file, the messages are then delivered to your email inbox for you to listen too and archive as required.

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